Liability
Z-TRAK, does not assume liability, in whole or part, to the original purchaser or any end user of the Z-TRAK product(s). Any damage or injury to property or persons is not covered by the Z-TRAK warranty and is in no way the responsibility of Z-TRAK. The purchaser and/or end user of any Z-TRAK products are solely and exclusively responsible for any and all installation and use of products made or distributed by Z-TRAK.
If you do not feel confident that you can safely install Z-TRAK™ in your vehicle, we strongly advise you to seek the help of a local mechanic or other installer to ensure a safe installation. The original purchaser, participant, user, and/or end user assumes any and all liability when using any product made or distributed by Z-TRAK.
Warranty
If a Z-TRAK manufactured product is believed to be defective, the original purchaser of the product should contact Z-TRAK immediately at nate@Z-trak.com. At Z-TRAK’s sole discretion, Z-TRAK will provide appropriate instruction for return of a defective item. Unauthorized returns to Z-TRAK will be refused. The original purchaser will be responsible for any return cost of shipping unless otherwise noted in writing by Z-TRAK. All returns from the original purchaser will need to include a copy of the original invoice. Upon Z-TRAK’s receipt of an item, a manufacturing engineer will inspect the item and at Z-TRAK’s sole discretion, we may return or replace the item. Adequate notification will be made. Please include a daytime phone number on any correspondence with Z-TRAK.
Limited Lifetime Warranty
Z-TRAK offers a lifetime warranty on all products manufactured by Z-TRAK in the United States. Warranty applies to the original purchaser only. Z-TRAK issues a
limited warranty against manufacture defects. At Z-TRAK’s sole discretion, Z-TRAK will repair or replace defective merchandise manufactured by Z-TRAK. Z-TRAK may offer to repair or replace an item when warranted. The Z-TRAK lifetime warranty is only valid if the product(s) are installed properly and used in the manner in which the product was designed. Any misuse of a Z-TRAK manufactured products, or alteration from its original purpose or design, voids the warranty.
Wear & Tear
Normal wear and tear, scuffs, scratches, rust or oxidation of surfaces and damage from misuse, improper use, winching, accidents, or modification are not covered. Surface paint and powder coat are not covered. The Z-TRAK warranty does not cover any issues beyond our control such as non-compliant use, overloading, winching, vehicle accident, improper installation, theft, misuse, improper maintenance of the product, vehicle alteration or improper maintenance of vehicle. Wear and tear from weather, sunlight, chemicals or coatings and lack of maintenance to the product void the Z-TRAK warranty.
Attachment & Installation
The user of the Z-TRAK manufactured products understand that Z-TRAK has no responsibility for the attachment and/or installation of its products to vehicles or the attachment of gear or other cargo to Z-TRAK manufactured products. Z-TRAK makes no warranty, expressed or implied, for attachment to vehicles with a drop in bedliner. Z-TRAK does not assume any responsibility for damage to any property from improper installation, use and/or attachment of Z-TRAK products.
